Terms & Conditions

Last updated: April 2026

1. Service Provider

Platform operated by SORRENTO LUXURY S.R.L, V.le E. Caruso, 14/A – Sorrento (NA), VAT IT 07452061216. Contact: info@grandiosoluxora.com | +39 345 527 2016.

2. Services Provided

Luxury cleaning, scheduled maintenance, photo reporting, LUXORA Care subscriptions. Service delivery subject to availability and individual agreements.

3. User Obligations

Provide accurate data, safeguard credentials, respect booking agreements and property access policies.

4. Intellectual Property

Text, logos, interfaces, and software are exclusive property of SORRENTO LUXURY S.R.L. Unauthorized reproduction prohibited.

5. Limitation of Liability

Not liable for indirect damages. Maximum liability limited to the amount paid for the disputed service.

6. Confidentiality

Data processing compliant with GDPR and privacy policy. NDAs active for staff and management.

7. Withdrawal & Termination

Withdraw with written notice per subscribed plan. Account suspension for terms violation.

8. Governing Law

Italian Law. Exclusive jurisdiction: Court of Naples.